Welcome to WSN HOST. These Terms and Conditions ("Terms") govern your use of our website and hosting services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using WSN HOST services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
WSN HOST provides web hosting services including but not limited to:
- WordPress hosting
- Python application hosting
- Node.js hosting
- Django hosting
- Email hosting services
- SSL certificate services
- Domain registration and management
3. Account Registration
Eligibility
You must be at least 18 years old to use our services. By registering an account, you represent and warrant that you meet this age requirement.
Account Information
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
4. Payment Terms
Pricing
All prices are listed in Nepali Rupees (NPR) and are subject to change with notice. Current pricing is available on our website.
Payment Methods
We accept various payment methods including bank transfers, digital wallets, and other methods as specified on our website.
Billing Cycle
Services are billed in advance on a monthly, quarterly, or annual basis as selected during signup.
Late Payments
Failure to pay by the due date may result in service suspension or termination. Late payment fees may apply.
5. Service Level Agreement
Uptime Guarantee
We strive to maintain 99.9% uptime for our hosting services. Planned maintenance and force majeure events are excluded from this guarantee.
Support
Technical support is available 24/7 through our support channels including email, phone, and ticket system.
6. Acceptable Use Policy
You agree not to use our services for:
- Illegal activities or content
- Spam or unsolicited mass email
- Malware, viruses, or harmful code
- Adult content or services
- Copyright infringement
- Resource abuse or excessive usage
- Activities that may harm our infrastructure
7. Data Backup and Security
Backup Policy
We perform regular backups of hosted data, but you are responsible for maintaining your own backups. We recommend keeping local copies of important data.
Security
We implement industry-standard security measures, but you are responsible for securing your applications and maintaining strong passwords.
8. Intellectual Property
You retain ownership of your content. By using our services, you grant us a limited license to host, copy, transmit, and display your content as necessary to provide our services.
9. Service Modifications and Termination
Service Changes
We reserve the right to modify, suspend, or discontinue services with reasonable notice to users.
Account Termination
Either party may terminate services with appropriate notice. We may immediately terminate accounts that violate these terms.
Data Retrieval
Upon termination, you have 30 days to retrieve your data before it may be permanently deleted.
10. Limitation of Liability
WSN HOST shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for services in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless WSN HOST from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Dispute Resolution
Any disputes arising from these terms shall be resolved through negotiation first, followed by mediation if necessary. The laws of Nepal shall govern these terms.
13. Force Majeure
WSN HOST shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or infrastructure failures.
14. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.
15. Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.
16. Contact Information
For questions about these Terms, please contact us:
- Email: info@wsnhost.com
- Phone: 5315935
- Address: Sorakhutte, Kathmandu, Nepal